I need to make it very clear that our masks are NOT PPE nor are they medical grade masks. They are cotton, washable and reusable. So please before you purchase, you must know that Lorraine and Blair is not claiming that these are medical grade.
Masks are a double sided and have an internal cotton layer (3 layers total) made with COTTON fabrics and have elastic on the sides. The elastic comes untied - so you can adjust to fit. We use a number of different sized elastics - What ever we can source during the current shortage.
ALL of our masks are handmade, hand cut and hand ironed, which means masks will vary in size slightly. We do how ever have 3 sizes available. Small (children) Medium (women), Large (Men).
In regards to fit, our masks are curved around the nose, have darts on the sides and form a contoured fit to shape of the face. Now we know everyone's face is slightly different so we can not guarantee a perfect fit, but the feedback we have received has been really good. Also - because our elastic is removable and adjustable - you can easily add a longer length of elastic or (switch to a softer elastic that you may have at home) or use cord or ribbon to achieve a full "around the head fit" if desired. Please see our instagram stories for an example.
**PLEASE NOTE Lorraine and Blair is not responsible, or will not be held liable for anyone that may get sick who has worn or who wears one of our reusable cotton face masks. It is very important to understand that wearing a face mask will not guarantee you from catching Covid-19 or any other illness. Lorraine and Blair makes it very clear that this reusable cotton face mask is not by any means classified as Personal Protective Equipment (PPE) or Medical Grade.
Please follow this link to the Australian Government Website for more information and benefits for wearing face masks at this time;
Masks need to be applied with clean hands washed in HOT soapy water. After removing mask, Do not touch the fabric part, only the elastic and wash immediately in hot soapy water. Hang to dry in the sun. Masks need to be washed every time they are taken off or the very least DAILY. Please do not touch the mask while out in public.
Shipping is $8.50 per order, therefore if you order 4 masks, you will only be charged $8.50 for shipping. They will be sent via regular AUS post tracked. If you require EXPRESS select EXPRESS Shipping. By selecting EXPRESS - it does not mean you will get you mask straight away.
Where are my L&B garments made?
Lorraine and Blair is a handmade label and that means that our items are made in our little home studio in Brisbane, AUSTRALIA. We use several different fabric printers, but once our custom fabrics arrive they are pre washed, cut and sewn in our studio. The only thing we do not make in house are our tee’s which are sourced from AS Colour and printed in Brisbane. Meet Cassie, the maker behind all your L&B goodies!
When will I receive my order?
If an item is ready made please allow 3-5 business days for your order to be prepared and packaged for shipping. If your item is a Pre Order or Made to Order item, please allow up to 4 weeks for your garment to be ready for shipping, Please refer to the specific item or our Shipping page for more information.
Will I receive a tracking number once my items have been shipped?
Yes. Once your item has been shipped you will receive an email with notification of shipping which will include a tracking number.
Do you offer Lay By’s
We have Afterpay – This is available for Australia and New Zealand customers only. We do not offer our own in house Lay By service.
Do you offer international shipping?
Yes we do. Please select this at the checkout and the shipping cost will be added to your order. Prices for international shipping are based on the current Australia Post International Shipping price guide. Check out our Shipping page for more information.
Do you offer exchanges if the size is incorrect?
Yes we do – provided we still have the same fabric or item available in other sizes. You can figure out your sizing on our sizing page. You must post it back to us at your expense, and we will post the new size back to you at our expense. Please see our return policy for more details.
Do you accept refunds?
We do accept refunds on ready made items provided you contact us within 7 days of receiving your order. The item must be in brand new original condition with tags still attached. We do not accept refunds on custom made orders.
How do I wash my L&B?
Please refer to individual product descriptions for the care instructions of your new items, but as a general rule for our garments we suggest a cold water delicate machine cycle using gentle chemistry detergents. We do not recommend soaking, bleaching or tumble drying.