I need to make it very clear that our masks are NOT PPE nor are they medical grade masks. They are 100% cotton, washable and reusable. So please before you purchase, you must know that Lorraine and Blair is not claiming that these are medical grade.
PAY WHAT YOU CAN
During these uncertain times, I wanted to make sure as many people who need this resource can access it. For this product, I encourage you to pay what you can. The base price of $5 + shipping covers the materials. If you would like to pay more to include my ime, that is totally up to you.
Fabric will be selected at random per order, you can see in the pictures the fabrics I will be using. Please let me know via the comments what size and what colours you like and or if its for a Male or Female. We will do our best to find something that suits. We also have 3 solid colours available (see pictures) so if you would prefer solid also note that in the comments.
Shipping is $8.50 per order, therefore if you order 4 masks, you will only be charged $8.50 for shipping.
Where are my L&B garments made?
Lorraine and Blair is a handmade label and that means that our items are made in our little home studio in Brisbane, AUSTRALIA. We use several different fabric printers, but once our custom fabrics arrive they are pre washed, cut and sewn in our studio. The only thing we do not make in house are our tee’s which are sourced from AS Colour and printed in Brisbane. Meet Cassie, the maker behind all your L&B goodies!
When will I receive my order?
If an item is ready made please allow 3-5 business days for your order to be prepared and packaged for shipping. If your item is a Pre Order or Made to Order item, please allow up to 4 weeks for your garment to be ready for shipping, Please refer to the specific item or our Shipping page for more information.
Will I receive a tracking number once my items have been shipped?
Yes. Once your item has been shipped you will receive an email with notification of shipping which will include a tracking number.
Do you offer Lay By’s
We have Afterpay – This is available for Australia and New Zealand customers only. We do not offer our own in house Lay By service.
Do you offer international shipping?
Yes we do. Please select this at the checkout and the shipping cost will be added to your order. Prices for international shipping are based on the current Australia Post International Shipping price guide. Check out our Shipping page for more information.
Do you offer exchanges if the size is incorrect?
Yes we do – provided we still have the same fabric or item available in other sizes. You can figure out your sizing on our sizing page. You must post it back to us at your expense, and we will post the new size back to you at our expense. Please see our return policy for more details.
Do you accept refunds?
We do accept refunds on ready made items provided you contact us within 7 days of receiving your order. The item must be in brand new original condition with tags still attached. We do not accept refunds on custom made orders.
How do I wash my L&B?
Please refer to individual product descriptions for the care instructions of your new items, but as a general rule for our garments we suggest a cold water delicate machine cycle using gentle chemistry detergents. We do not recommend soaking, bleaching or tumble drying.